Shipping policy

Shipping Policy — Last updated: July 2026

FREE SHIPPING
We offer free shipping on all orders to the United States 
and Canada. No minimum purchase required.

PROCESSING TIME
Orders are processed within 1–3 business days after 
payment confirmation.

ESTIMATED DELIVERY
- United States: 8–15 business days
- Canada: 10–18 business days

TRACKING
Once your order ships, you will receive a tracking number 
via email. You can use this number to monitor your 
delivery at any time.

CUSTOMS & DUTIES
For US orders, no customs fees apply. Canadian customers 
may be subject to import duties depending on the province 
— these are the responsibility of the customer.

LOST OR DELAYED PACKAGES
If your package has not arrived within 20 business days, 
please contact us at apoio@olicommerce.shop and we will 
investigate immediately.

CONTACT
Email: apoio@olicommerce.shop
Website: olicommerce.shop